Privacy Policy

This Privacy Policy explains how Replace Yourself ("we", "us", or "our") collects, uses, shares, and protects information about visitors and users ("you") of our website and services available at replaceyourself.ca (the "Site"). By using the Site or our services you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly and information collected automatically:

• Account & contact data: email address, phone number, billing and account information when you register or contact us.
• Usage data: pages visited, features used, timestamps, log files, IP addresses, and device/browser information.
• Automated & derived data: analytics, diagnostic information, performance metrics, and aggregated or anonymized data derived from user activity.
• Uploaded content: files or data you submit while using our services (subject to the license in our Terms of Use).

2. How We Use Your Information

We use information to operate, provide, improve, and secure our Services, including to:

• Provide and maintain the Site and customer support.
• Process transactions, billing, and account management.
• Improve, customize, and develop new features and products.
• Detect, prevent, and respond to security incidents and abuse.
• Communicate updates, marketing, and operational messages (you may opt out of marketing communications).
• Comply with legal obligations and enforce our policies and Terms of Use.

3. Legal Bases for Processing (If applicable)

Where required by law (for example under GDPR), our legal bases for processing personal data include:

• Performance of a contract you enter into with us;
• Compliance with legal obligations;
• Our legitimate interests in providing and securing the Services, developing features, and preventing fraud (balanced against your rights);
• Your consent where required (e.g., cookies and marketing communications).

4. Cookies & Similar Technologies

We and third parties use cookies, web beacons, and similar technologies to collect information about activity on the Site. Cookies help with authentication, security, analytics, and personalization. You can control or delete cookies through your browser settings. Disabling certain cookies may affect Site functionality.

5. Sharing & Disclosure

We may share information in limited circumstances:

• Service providers: vendors who perform services on our behalf (hosting, payments, analytics).
• Third-party integrations: when you enable integrations with external services.
• Legal requests: to comply with laws, court orders, or to respond to lawful requests by public authorities.
• Business transfers: in connection with a merger, acquisition, or sale of assets (we will notify affected users).
• With your consent: when you authorize sharing.

6. Data Security & Retention

We implement administrative, technical, and physical safeguards designed to protect personal data. While we strive to protect your information, no security system is impenetrable—transmission and storage carry risks. We retain personal data as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights including:

• Accessing and receiving a copy of personal data we hold about you;
• Requesting correction or deletion of inaccurate or unnecessary data;
• Objecting to or restricting certain processing;
• Withdrawing consent where processing is based on consent;
• Exporting your data (data portability) where technically feasible.

To exercise rights, contact us using the details below. We may require identity verification and will respond according to applicable laws.

8. International Transfers

We may transfer data to and store data in countries other than your own. When data is transferred internationally we protect it with appropriate safeguards such as standard contractual clauses or other mechanisms required by law.

9. Children

Our Services are not directed to children under 13 (or a higher age if local law requires). We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us to request deletion.

10. Third-Party Sites

This Policy does not apply to third-party websites or services linked from our Site. We encourage you to read the privacy policies of those third parties before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated effective date. Continued use of the Site after changes indicates acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at the email above.

For terms that govern use of the Site, see Terms of Use.