Privacy & Cookies Policy

This Privacy & Cookies Policy explains how Replace Yourself ("we", "us", or "our") collects, uses, shares, and protects information about visitors and users ("you") of our website and AI automation services available at replaceyourself.ca (the "Site"). By using the Site or our services you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly and information collected automatically:

• Account & contact data: Name, email address, phone number, billing and account information when you register or contact us.
• AI & automation data: Content, files, and instructions you provide to our AI systems; results generated by our services.
• Usage data: Pages visited, features used, timestamps, log files, IP addresses, and device/browser information.
• Technical data: Cookies, pixel tags, browser type, operating system, referral URLs, and device information.
• Training data: Anonymized and aggregated data used to improve our AI models.

2. How We Use Cookies & Tracking Technologies

We use cookies and similar technologies to provide, secure, and improve our services:

• Essential Cookies: Required for basic site functionality, security, and account access.
• Analytics Cookies: Help us understand how visitors interact with our Site through aggregated data.
• Performance Cookies: Collect information about how you use our Site to improve performance.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

3. How We Use Your Information

We use information to operate, provide, improve, and secure our Services, including to:

• Provide and maintain our AI automation services and customer support.
• Process transactions, billing, and account management.
• Train and improve our AI models using anonymized, aggregated data.
• Personalize your experience and develop new features.
• Detect, prevent, and respond to security incidents and abuse.
• Communicate updates, marketing, and operational messages (you may opt out of marketing communications).
• Comply with legal obligations and enforce our policies and Terms of Use.

4. Legal Bases for Processing

Where required by law (for example under GDPR), our legal bases for processing personal data include:

• Performance of a contract you enter into with us;
• Compliance with legal obligations;
• Our legitimate interests in providing and securing the Services, developing features, and preventing fraud (balanced against your rights);
• Your consent where required (e.g., cookies and marketing communications).

5. Data Sharing & Disclosure

We may share information in limited circumstances:

• Service providers: Vendors who perform services on our behalf (hosting, payments, analytics, AI infrastructure).
• AI model training: Anonymized, aggregated data may be used to train and improve our AI systems.
• Legal requests: To comply with laws, court orders, or to respond to lawful requests by public authorities.
• Business transfers: In connection with a merger, acquisition, or sale of assets (we will notify affected users).
• With your consent: When you authorize sharing.

6. AI-Specific Data Handling

As an AI automation company, we handle data specifically for AI purposes:

• Your specific inputs and outputs remain confidential and are not shared with other users.
• We use anonymized, aggregated data to train and improve our AI models.
• You retain ownership of your input data and the outputs generated for you.
• AI-generated content should be verified for accuracy before reliance.

7. Data Security & Retention

We implement administrative, technical, and physical safeguards designed to protect personal data. While we strive to protect your information, no security system is impenetrable—transmission and storage carry risks. We retain personal data as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights including:

• Accessing and receiving a copy of personal data we hold about you;
• Requesting correction or deletion of inaccurate or unnecessary data;
• Objecting to or restricting certain processing;
• Withdrawing consent where processing is based on consent;
• Managing cookie preferences through our cookie banner or browser settings;
• Exporting your data (data portability) where technically feasible.

To exercise rights, contact us using the details below. We may require identity verification and will respond according to applicable laws.

9. International Transfers

We may transfer data to and store data in countries other than your own. When data is transferred internationally we protect it with appropriate safeguards such as standard contractual clauses or other mechanisms required by law.

10. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us to request deletion.

11. Third-Party Sites

This Policy does not apply to third-party websites or services linked from our Site. We encourage you to read the privacy policies of those third parties before providing personal information.

12. Changes to This Policy

We may update this Privacy & Cookies Policy periodically. We will post the revised policy on this page with an updated effective date. Continued use of the Site after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy & Cookies Policy or want to exercise your rights, please contact us at the email above.

For terms that govern use of the Site, see Terms of Use.